Terms & Conditions
1-5-7 Shikinooka, Tonemachi, Kitasoumagun , Ibaraki, Japan 300-1626
|Contact person||Masayasu Hirata|
|Shipping & Handling||Exclusion from Application|
|How to Order||
1. Select the item you wish to purchase.Click [Add to Cart] to put the item into your shopping cart.
2. Go to Checkout.Click [Checkout] to view the items in your shopping cart.
3. CheckoutEnter your information and shipping address, and select a payment option following the instructions.
4. Receive an order receipt email.You will receive a confirmation email. Please be sure to check the details of your order.
5. Receive the items you ordered.
Every order is prepared as soon as possible after the payment confirmation (except Saturdays, Sundays and Japanese holidays). It usually take about for 2-5 days over the world, but it will take more days if it stops at a customs.
"To USA and Australia"
It take 3days, but if it stops customs take 4 or 5days in our experience.
|Payment||Credit Card, PayPal|
|You can return all defective items no more than 7 days from the date of receipt.|
Thank you for visiting our online shop.
PLEASE READ THESE BLOW OUR POLICY CAREFULLY BEFORE USING ORDER.
1.If you did not receive it, post office send back to Japan after retention for 7days to10days.
And when returned to Japan, you must pay a delivery fee again for a re-delivery.
2. If you find damage and defective ,wrong product, you must submit a request within 7days after receiving of your packages.
Except for cases where the product is damaged during delivery, the product is defective, a wrong product is delivered, a User may not return any product to us.
3. Actual product colors may differ slightly from their appearance on the computer screen.But a User may not return any product to us.
Your orders will be shipped from Japan and Japan Post Office will deliver your purchase.
About Total Cost
Total = Merchandise + Shipping Cost + Customs duty and other taxes
Customs duty and other taxes may be charged when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details
By providing an international shipping address the customer is becoming the importer of the products to the foreign country, and as such the customer must be aware of all applicable laws and import duties specific to the country of import. The Japan Chopsticks is not responsible for the compliance with foreign law.
Each country has its own regulations regarding the import of wood. Shipping to some countries may require additional documents which will add cost to the order. Some countries prohibit the import of select species. Please check with your country's department of Agriculture or Customs regarding the regulations for your area. Orders will be shipped at your risk.
Precautions For Use
1. Please wash after use with lukewarm water or water early ,and wipe off the moisture with soft cloth.
2. Since it may change and discolor, Please avoid direct Sunlight.
3. Please do not use hot water or preserve it next to fire source.
4. When washing, please wash with a soft sponge and Food skillfulness detergent.Do not use a scrub sponge to polish.
5. Stop using immediately if the product is damaged or has cracks.
6. Since the point of chopsticks is thin, the child must not use it. Or please keep a child from reaching.
7. Since this product is lacquer (japanese lacquer) application chopsticks. Please stop using this product when it is found not to be suitable for your skin.
8. Do not use for anything other than its intended use.
Japanese lacquer may wear out and exfoliate according to the environment to be used.
9. Since chopsticks are using the wood, there are curvature and a crack.
Last updated: (Jan 30, 2019)
Japan Chopsticks ("us", "we", or "our") operates https://www.japanchopsticks.com/ (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Term and Conditions of Use
Thank you for visiting our online shop.
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.
In the terms and conditions of use, a user refers to an individual who uses the service, which includes visiting this website and purchasing products through the service. A user who uses the service is deemed to have agreed to the terms and conditions of use.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
To purchase products, a user shall pay the aggregate value of the product purchase price, shipping charge and any applicable sales tax.
Ⅳ Return of Products
If you find damage and defective ,wrong product ,you must submit a request within 7days after receiving of your packages..Except for cases where the product is damaged during delivery, the product is defective, a wrong product is delivered, a User may not return any product to us.
Under no circumstances shall the Japan Chopsticks be held liable for any damage, loss or disadvantage in connection with the use of the Service or in connection with products the Japan Chopsticks sells through the Service, regardless of legal cause of action.
Under no circumstances shall the Japan Chopsticks be held liable for any damage a User incurred due to an inability to use the Service.
The Japan Chopsticks shall be fully and legally discharged by implementing the company's established required procedures based on a User's registered information.In cases where a user inflicts any damage on another User or any third party by his/her use of the service, such User shall resolve such problem at his/her own responsibility and expense, and shall not cause any trouble to us.
1 The governing law of these terms and any contract formed under these terms is the law of Japan, excluding its choice of law rules.
In cases where any problem arises in connection with the use of the service that cannot be settled in accordance with the terms and conditions of use, the Japan Chopsticks and a User shall consult with each other and resolve such problem in good faith.
The Ibaragi district court, as the court of the first instance, shall have jurisdiction over any lawsuit in connection with the use of the service.
2 Actual product colors may differ slightly from their appearance on the computer screen.
3 By providing an international shipping address the customer is becoming the importer of the products to the foreign country, and as such the customer must be aware of all applicable laws and import duties specific to the country of import. The Japan Chopsticks is not responsible for the compliance with foreign law.
4 Each country has its own regulations regarding the import of wood. Shipping to some countries may require additional documents which will add cost to the order. Some countries prohibit the import of select species. Please check with your country's department of Agriculture or Customs regarding the regulations for your area. Orders will be shipped at your risk.
Ⅶ Changes Regarding the Terms and Conditions of Use
The Japan Chopsticks reserves the right to change or modify the terms and conditions of use at any time without obtaining the prior consent of a user.
We do not share your name, address or any other contact information with any person or organization.
Last updated February 14, 2013 .