Information
How to Shop
Add items to cart
Add items to your cart by clicking on the Add to Cart button for each item you want to buy.
Confirm cart contents
Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.
Check out
You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.
Confirm order details
You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.
Receive items
The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time. Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!
If you didn't receive an order-receiving confirmation e-mail.
A e-mail doesn't sometimes reach a mail system of an AOL from anyone but the AOL user.
So we would like to ask you to use a e-mail address besides the AOL.
Please send another e-mail address to us.
Thank you
Shipping Methods and Costs
All delivery with lost insurance without extra charge.
Your delivery status can be checked online.
Shipping Cost
US, Canada (North America) ・・US$17.78
Europe・・・US$19.78
Australia (Oceania)・・・US$17.78
Asia・・・US$11.78
About Total Cost
Total = Merchandise + Shipping Cost + Customs duty and other taxes Customs duty and other taxes may be charged when a shipment reaches your country.
If applicable, please pay those costs directly to the delivery agents or the customs office.
Policies on those taxes vary in each country.
Please contact the customs office at your country for more details.
Delivery Time to your Home
We Send your chopsticks in Express Mail Service(EMS) of the Japan post.
Every order is prepared as soon as possible after the payment confirmation (except Saturdays, Sundays and Japanese holidays).
"It would usually be delivered 2-5 days later to over the world. But when stopping at the customs, would be late for several days in our experience."
Please note that
If you did not receive it, post office send back to Japan after retention for 7days to10days.
And when returned to Japan, you must pay a delivery fee again for a re-delivery.
To USA and Australia
"It would usually be delivered 4 days later. But when stopping at the customs, would be late for several days in our experience."
About Packing
Payment
Credit card (processed via PayPal)
PayPal
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